Responsible Gaming
Introduction
At Siddons Solar Stream, we believe that online pokies and casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming should never interfere with your health, relationships, or financial wellbeing. We are committed to promoting responsible gaming practices and supporting our players in maintaining a safe and enjoyable experience.
Age Verification
Online gaming is strictly for adults aged 18 years and over in Australia. By accessing this website and participating in any gaming activities, you confirm that you are at least 18 years of age and of legal age to gamble in your jurisdiction. We reserve the right to verify your age at any time and to refuse service to anyone who does not meet age requirements.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or unable to stop when attempting to reduce gambling
- Gambling to escape problems, stress, or negative emotions
- Experiencing relationship conflicts due to gambling habits
- Jeopardising education, career, or financial security because of gambling
Self-Help Tools
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders during play about how long you have been gaming and how much you have spent
- Self-Exclusion: Take a break from gaming by self-excluding from your account for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling
We encourage you to use these tools proactively to maintain a healthy balance.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling service for people concerned about their gambling or someone else's
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Lifeline Australia – Crisis support and suicide prevention
Phone: 13 11 14 (24/7) - Beyond Blue – Mental health and wellbeing support
Phone: 1300 224 636 (24/7)
International Support
- GamCare (United Kingdom) – Support for problem gambling
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Call to Action
If you think you may have a problem with gambling, please reach out for help today. There is no shame in seeking support, and trained professionals are available to assist you. Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor confidentially.
Remember: gambling should be fun. If it stops being fun, it's time to take action.